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Société16 juillet 2013
© FlickrDésolé pour hier soir
Comment faire en sorte que vos excuses soient le plus efficaces possible
"Je suis désolé(e) !" Une phrase que l'on prononce tous. Mais pour que nos excuses soient efficaces, il faut savoir les adresser correctement. Petit guide pour apprendre à s'excuser.
Comment faire en sorte que vos excuses soient le plus efficaces possible
avecLaurent Bègue